M&M Glass Company

HISTORY

In 1984, Robert Mitchell had a mission: to provide Baton Rouge with the best shower doors at the most affordable price with lightning-quick service. As a team, Mr. Bob and his son-in-law Chris Van Pelt transformed M&M Glass Company into the region’s premiere provider for shower doors, custom mirrors, and glasswork.

With the same principles of affordability and speed, we’ve expanded our product line, developed our technical skills, and built an outstanding team. Every day, we dispatch all over South Louisiana to bring you the highest quality glass and mirror. While our specialities are heavy glass frameless showers and custom framed mirrors, we offer many other products and services that we hope you’ll explore on this website.

SERVICES

We invite you to visit us in our showroom, where our knowledgeable staff members can show you our wide variety of products. You can see them, feel them, and hear all the details about how they work. We’re also happy to come to your home or job site to hear your ideas, take measurements, and give you a free consultation. If you move forward with us, we guarantee a quote on most projects within one business day (Some custom quotes take slightly longer). Once all materials are ready, our experienced technicians will ensure that your products are installed impeccably. Installing dozens of projects a week means that we’ve fine-tuned our process, giving us an edge over our competition.

We are licensed by the Louisiana State Board of Contractors – License #48486. We are a proud member the Baton Rouge Better Business Bureau, Baton Rouge’s Capital Region Builders Association, the Home Builders Association of Greater New Orleans, and the Northshore Home Builder’s Association.

PHILOSOPHY

Most of all, we believe in 100% CUSTOMER SATISFACTION, which goes far beyond simply providing excellent customer service. We stand behind absolutely everything that we do and we want to know if there are any improvements we can make to exceed your expectations. We are committed to proactively and strategically making the most of our experience, knowledge, and resources to make your experience with us truly noteworthy. We know that customer service is an art form – and this process is what fuels and supports our unparalleled craftsmanship.

Our Values Include:

COMMUNITY – At its core, M&M Glass is a family company. Each customer, employee, and vendor is a part of that family by extension. We are Louisiana Strong and have a deep love for the unique traditions and vibrant culture of this place and its people. We are honored to be given the opportunity to help transform our community’s houses into inviting homes and storefronts into thriving businesses. We are also proud sponsors of several local fundraising / charity efforts including the St. Jude Dream Home and the Home For Good.

INTEGRITY – We have the utmost respect for the members of our community. This means that we uphold and protect the dignity of everyone who associates with our organization. Fairness and honesty are at the heart of what we do, and we know that trust is earned, not given. We will always provide high-quality products we would be proud to have in our own homes, and outstanding service we’d expect to receive from a top-notch company.

DIVERSITY – Each member of our staff has their own story, personality, and passions. We see our differences as our strengths and are committed to expand our diversity in the years to come. What unites us is a genuine love for our work. We aim for our sincerity to shine through every interaction and transaction we make. With this, each customer also has their own unique needs, vision, and perspective. We pledge to listen to you attentively with the goal of addressing your concerns, answering your questions, and providing solutions to the very best of our ability.

ADAPTABILITY – Our community, marketplace, and world are constantly changing and evolving. We will never be satisfied with the status quo, and we’re committed to staying ahead of the curve by means of investing in our organization with training, technology, and setting goals. We ascribe to the belief that mistakes are always learning opportunities, and even negative feedback is of high value. We will use this information and experience to make measured assessments of how we can improve.