FAQs

Have a question for the M&M Glass team? We’ve gathered some of the most frequently-asked questions we receive about our Louisiana glass company products and services to make it easier for customers. If you can’t find the answer here, feel free to give us a call at (225) 272-9143. We’re always here to help!

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Basic Information
  • What are your showroom hours?

    We are open Monday through Friday from 8AM to 4PM

  • Where is your showroom located?

    Our Baton Rouge showroom is located at 13429 South Choctaw Drive, Baton Rouge, Louisiana

  • What services does M&M Glass offer?

    We install and service a variety of glass products including but not limited to:

    • Shower Doors
    • Mirrors (Framed and Unframed)
    • Glass Cabinet Faces
    • Bathtubs
    • Table and Furniture Tops
    • Wine Cellars
    • Custom Glass Pieces
    • Designer Mirrors
    • Specialty Mirrors
    • Antique Glass

    We also install and service commercial glass products, including doors and storefront windows.

  • Do you sell or install auto glass?

    We do not sell or service auto glass products.

  • What areas do you service?

    We custom design all of our glass products in South Louisiana for residents in Baton Rouge, Houma/Terrebonne, Lafayette, New Orleans, Northshore and the surrounding areas.

  • How long have you been in business?

    It all started in 1984 with our founder, Robert Mitchell. His goal was to provide Baton Rouge with the best shower doors at an affordable price with impeccable service. Today, we have expanded our product line, developed our craftsmanship, and built an outstanding team. At our core, we are a local, family-owned company and we are proud to have worked in our community for over 30 years.

  • Are you licensed, bonded, and insured?

    M&M Glass is licensed, bonded, and insured in excess of state requirements (Louisiana State Board of Contractors license #48486).
    We are also a member of the Baton Rouge Better Business Bureau, Home Builders Association of Greater Baton Rouge, Home Builders Association of Greater New Orleans, Northshore Home Builders Association, Acadian Home Builders Association, the Houma/Terrebonne area’s Southeastern Louisiana’s Home Builders Association, Louisiana Home Builders Association and the National Association of Home Builders.

  • Can I receive a free consultation?

    Yes! We provide free phone and in-home consultations depending on your needs.

     

  • What is your warranty?

    When you choose M&M Glass, you are putting your faith and trust in our company. This is a responsibility we take seriously. With this in mind, our warranty is for one year from the date of installation. This includes any defect in craftsmanship, and operation, parts, and labor are included. Please contact our team if you have any additional questions about our warranty coverage.

    Having issues with your glass product or shower door after one year? Please give us a call. We will take a look at the issue and address it in a fair and equitable manner.

  • Another glass company quoted me less for the same product. Why?
    We understand other glass companies may have lower quotes than ours, and we appreciate the opportunity to address this.

    We take pride in the craftsmanship and attention to detail in every product we offer. Our commitment to quality ensures you receive a product built to last and withstand the test of time.

    If you would like to share the specifics of the competitor’s quote with us, we can make a more accurate comparison and address any differences directly. An example would be how our primary vendor is local, which results in quicker lead times. However, we do have an alternative vendor who is not local that can provide products at a lower price point, but with extended lead times.
    To provide a transparent pricing breakdown, our quotes include factors such as the quality glass and mirror materials, durable hardware, intricate processes, design options, and expert installation. Our knowledgeable team is always available to assist you with any questions or concerns you may have, even after your purchase is complete.
    We value our customers and strive to exceed their expectations at every step. We are happy to work with you to ensure you receive the best possible value! If you have any further questions or would like to discuss your specific concerns, please don’t hesitate to contact us.
  • Who do I speak to about advertising, marketing, and PR?

    Our Marketing Director is Alexandra Aitken. She can be reached at alex@mmglass.net.

Glass
  • What is tempered glass?

    There are multiple glass types for various situations. Tempered glass, also known as laminated or safety glass, can help minimize safety risks and satisfy the requirements of current building codes. It’s made with two pieces of annealed glass that are laminated together.
    All of our shower doors are tempered glass. When tempered glass is broken, it breaks into thousands of small pieces and typically stays in place rather than large, sharp pieces. Tempered glass lessens the potential injury compared to standard glass.

    We use tempered safety glass in all of our shower doors. When this glass is broken, it breaks into thousands of small pieces, making potential injury minimal compared to standard annealed glass.

    Laminated glass also has a variety of safety and security advantages. It is made of two pieces of annealed glass that are laminated together, for example. When broken, this glass typically stays in place.

  • I have a table top that is chipped. Can you cut it down for me?

    For services like this, it depends on the type of glass and the nature of your table top. Please give us a call and we will be happy to evaluate the situation.

  • I’ve noticed that most glass has a slightly green tint. Can I get glass that is totally clear?

    Absolutely! Ultra-clear or low-iron glass eliminates the “green tint” many of our customers dislike. By reducing the iron content, we create glass with no tint, providing beautiful, colorless clarity for your favorite fixtures or shower doors.

Showers
  • What is the difference between heavy glass and framed shower doors?

    Heavy glass shower doors are produced from ⅜” or ½” thick glass and are held together with solid brass hardware. Heavy glass hardware is available in over 20 unique finishes designed to match today’s most popular hardware finishes.

    On the other hand, framed shower doors are made from 3/16” or ¼” thick glass and held together with an aluminum frame available in about ten different finishes. These doors are typically more affordable than heavy glass doors.

    Our team can walk you through deciding the best option for your bathroom!

  • What are the standard dimensions for a shower door?

    Framed shower doors are available in standard heights of 68.5, 72, 80, and 84 inches, as well as custom heights.

    Heavy glass doors are cut to custom sizes. However, there are restrictions based on weight and width that vary from shower to shower. Contact our team for a free consultation and we’ll discuss options for your space.

  • What type of glass do most people select for shower doors?

    99% of the shower doors we sell are ultra-clear glass. There are a variety of other glass styles available and on display in our showroom.

  • How long will it take to get my shower door installed?

    This depends on several factors, including the selection of a framed door vs. a heavy glass door. Production and scheduling availability will vary based upon order, though we aim for lead times to range between 3 and 12 days. During your free consultation, our team will give you a better estimate for your install.

  • Why can’t you measure for my shower if the tile isn’t fully completed?

    Every shower area is unique, and we need all of the final measurements to make sure we have an absolutely perfect fit. In some circumstances, framed shower doors can be adjusted to fit the space. Heavy glass showers, though, are cut to fit the exact space where they are being installed. Heavy glass showers must be custom cut at a tempering plant, and for that reason, we need all components finished before final measurements.

  • Will my shower door leak?

    All shower doors have the possibility of leaking, some more than others. At M&M Glass, we discuss this at the initial consultation. There are a lot of factors that contribute to this, including the:

    • Shower Design
    • Shower Door Design
    • Shower Size
    • Shower head size and type
    • Number of shower heads
    • Shower head direction(s)
    • Water pressure

    We will take a look at your initial shower design and advise you accordingly on the best ways to avoid leaks based on best practices.

  • Why do heavy glass shower doors leak?

    While heavy glass shower doors are the most popular, they also have more opportunities to leak than their framed counterparts. This is because heavy glass shower doors are designed with “gaps” that are susceptible to water leaks. At M&M Glass, we try to help you design your shower in a way that minimizes the risk of leaking.

  • If I do not tile my ceiling, can I still make my shower a steam shower?

    It’s certainly physically possible to do this, but it’s not recommended. Without a tiled ceiling, mold and mildew can collect and saturate the drywall leading to damage.

  • I don’t want to install a header on top of my shower door. Can this be avoided?

    There are a variety of design options available to support showers at the top. You don’t always need a header on a shower, but depending on design and cost considerations, it’s sometimes the best option.

  • I’ve seen pictures of showers where there is no metal other than the hinges and handle. How is this possible?

    There are a lot of different ways to design shower doors, and some of the most popular have minimal hardware. At M&M Glass, we take your vision and make it a reality. We will discuss advantages and disadvantages to every design you are considering and capture your perfect look when possible.

  • What thickness do you recommend for heavy glass shower doors?

    Weight is a concern for heavy glass shower doors, and stability is a concern in taller shower areas. We will recommend the best glass to achieve the design you want while considering safety, engineering, and cost.

  • How can I best take care of my shower doors?

    Regular maintenance, proper plumbing, and cleaning can help ensure your shower door lasts a lifetime. We recommend you follow our guidelines for taking care of your shower door after installation.

  • Which glass cleaner should I use on my shower doors?

    We recommend and use an industrial-strength product, Hi-SHEEN, to clean all of our mirror and glass pieces. Sparkle Cleaner is safe for glass that has a protective coating. It removes light water spots, stains, and soap scum.

    Bio-Clean Water Stain Remover is a professional strength cleaner recommended by both glazing contractors and professional window cleaning companies. After removing water stains, apply Bio-Clean Superior Silicone Sealant to the surface to prevent future build-up. For optimal results, apply every two to three months.

Mirrors
  • How do I add character or style to my mirrors?

    Framed mirrors have a way of completing a room, giving it a unique and textured look. Stock frames provide an affordable option, especially if you’re searching for standard sizes. Even though these frames are pre-made, you’ll still find a large variety of high-end finishes and luxurious looks to complement your home.

    By choosing to go with custom framed mirrors, the design is in your hands. Our custom frame shop at M&M Glass allows us to create a gorgeous piece made specifically to fit the space and style of your room.

  • Can you work around electrical outlets and light fixtures?

    Absolutely! We pride ourselves on crafting pieces that work for your home or office needs. Custom cut-outs allow us to extend a pane of glass from wall to wall, ceiling to floor. Using mirror cut-outs, we can seamlessly add light fixtures, electrical outlets, and light switches.

  • Do you have lighted mirrors?

    Yes. At M&M Glass, we’re here to help you create the home you’ve been dreaming of. Through partnerships with leading LED mirror manufacturers, we’re able to bring you lighted mirrors with beauty and cutting-edge technology.

    We can also install TV mirrors that feature a hidden LED HDTV where you can catch up on the news, sports, and much more, all while you’re getting ready in the morning.

  • Do you have an online catalog or portfolio?

    We have our Designer Mirror Catalog you can view here, or you can find photo galleries of our products throughout our website.

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Contact Our Team

We invite you to visit the M&M Glass showroom in Baton Rouge. You’ll be able to see, use, and fully experience many of our products there.

Prefer to show us your project? We’d love to take a look at your space, discuss what you’re looking for, and answer any questions you have. Call M&M Glass to schedule your free in-person consultation.