• Call Us: 225-272-9143
  • Email us: sales@mmglass.net
  • Showroom Open: 8am-4pm M-F

Faq

BASIC INFORMATION

What are your showroom hours?

Monday through Friday from 8am to 4pm

Where are you located?

13429 S. Choctaw Drive near N. Flannery in Baton Rouge, LA.

What services does M&M offer?

M&M Glass Company installs and services shower doors, mirrors, framed mirrors, cabinet glass and other specialty glass products for the home. We also install and service commercial glass products including doors and storefront windows.

Do you sell auto-glass?

We do not sell or service Auto Glass Products.

What areas do you service?

We travel all over South Louisiana. We can travel farther if
necessary.

Can I receive a free consultation?

Consultations are free over the phone and sometimes we may need to go to your home to get a clear picture of what you want. Those consultations are free. Our typical service area is Baton Rouge, Lafayette, New Orleans and the Northshore. When we have to travel outside of it, we may charge a travel fee for a consultation.

What is your warranty?

Our warranty varies by product, but the most important thing you need to know is that we stand behind what we sell 100%.

Are you licensed, bonded and insured?

M&M is licensed, bonded and insured in excess of the state requirements.

How long have you been in business?

We have been serving our customers for over 30 years.

Who do I talk to about advertising, marketing, PR, etc?

Our Marketing Director is Rebekah Ross. She can be reached
at rebekah@mmglass.net

GLASS

What is laminated/safety/tempered glass?

There are a variety of types of glass for a variety of situations. Laminated glass and tempered glass are also called safety glass. These glasses are used in different ways to minimize the risk of the end users and to satisfy the requirements of current building codes. We use tempered safety glass in all of our shower doors. When this glass is broken, it breaks into thousands of small pieces which makes potential injury minimal compared to standard annealed glass. Laminated glass has a variety of safety and security advantages. It is made of two pieces of annealed glass that are laminated together. When broken, this glass typically stays in place.

I have a table top that is chipped. Can you cut it down for me?

That depends on the glass. Call us and we will help determine this.

I’ve noticed that most glass has a slight green tint. Can I get glass that is totally clear?

Ultraclear glass is available. It has much less tint than regular
glass.

SHOWERS

What is the difference between heavy glass and framed shower doors?

Heavy glass shower doors are produced from 3/8” or ½” thick glass and are held together with solid brass hardware (coated in a variety of finishes) that attaches the pieces of glass together in an attractive way. They are available in over 20 unique finishes that are designed to match today’s most popular plumbing finishes. Heavy glass shower typically cost more than framed shower doors.

Framed shower doors are made from 3/16” or ¼” thick glass and are held together with an aluminum frame available in about 10 finishes. These doors are usually less expensive than heavy glass doors.

What are the standard dimensions for a shower door?

Framed shower doors are available in standard heights of 68.5, 72, 80, and 84 inch as well as custom heights.
Heavy glass doors are cut to custom sizes. There are
restrictions based on weight and width that we have to abide by. These vary from shower to shower.

What type of glass do most people select for shower doors?

99% of the shower doors we sell right now are with clear glass. There are a variety of other glass styles that are available and on display in our showroom.

How long will it take to get my shower door installed?

This depends on several factors, including whether you select a framed door or a heavy glass door.  Product and schedule availability also tends to vary.  Please feel free to call us at 225-272-9143 to discuss specifics on your project.

Why can’t you measure for my shower if the tile isn’t 100% complete?

Every shower door is unique and we have to have all of the final measurements in order to make sure we have a good fit. Framed shower doors can be adjusted to fit the space. Heavy glass showers are cut to fit the exact space they are being installed in and must be custom cut at a tempering plant.

Will my shower door leak?

All shower doors have the possibility that they may leak…. Some designs more than others. At M&M, we try to advise our customers of this at the initial consultation or on their quote form. There are a lot of factors that contribute to this including but not limited to the design of the shower, the size of the shower, the size and type of shower head, the number of shower heads, the direction of the shower heads, the design of the shower door, water pressure, etc. We try to look at the overall design and advise the customer accordingly, but ultimately until someone takes a shower inside, we don’t know what is going to happen.

Why do heavy glass shower doors leak?

Heavy glass shower doors are designed with “gaps” These gaps are penetrable by water. Factory spec gaps on these doors are between 1/8” and 7/16” depending on the specific hardware used and the location. While heavy glass shower doors are the most popular shower doors at this time, they also have more opportunity to leak than their framed counterparts. At M&M we try to help you design in a fashion that minimizes your risk.

If I did not tile the ceiling, can I still make the shower a steam shower?

While it is certainly physically possible to do this, it is not advisable as mold and mildew will collect and penetrate the drywall.

I don't want to install a header on top of my shower door, can this be avoided?

There are a variety of design options available to support showers at the head. You do not have to always have header on top of a shower, but sometimes depending on design and cost considerations it is the best option. Your sales rep will help determine the best options for you.

I've seen pictures of showers where there is no metal other than the hinges and handle. How is this possible?

There are lots of different ways to design shower doors. At M&M we try to take your vision for your door and make it a reality. That’s our job! We also advise you of the advantages and disadvantages of designs.

What thickness do you recommend for heavy glass shower doors?

Weight is a concern of heavy glass shower doors. Stability is also a concern as you get taller. We will recommend the best glass to achieve the design you would like while considering the engineering of the door systems and your particular desires for the design as well as cost.